Drainage Service Guarantee
In Aberdeen, Aberdeenshire and Surrounding Areas
Service
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Attend the emergency as quickly as possible
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Keep you updated of an estimated time of arrival
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Work as quickly as possible to prevent further disruption to the environment.
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Treat customers with courtesy and respect
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Respect customers privacy
Communication
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Assess the drainage issue and explain what work is required and an approximate time of completion.
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Provide a written report on the work that has been carried out.
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Provide recommendations to prevent further blockages and any further work that may be required.
Code of Conduct
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Carryout work with due care and consideration.
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Take all reasonable precautions to protect property and surrounding environment.
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Keep noise to a minimum where possible.
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Advise if tools and machinery will make a loud noise.
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Remove all debris and leave site clean and tidy.